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Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 10 business days from the time your package arrives back to us for a refund to be issued.

Contact Us About us

Shopping Information

What is Celeste Ricci?

Do you have a physical store?

How can I contact you?

Do you restock sold-out items?

Payment Information

What payment methods do you accept?

Is my payment information secure?

Are your products exactly as shown in the images?

Can I cancel my order?

When will I receive my refund?

Order & Returns

Do you offer free shipping?

How long does processing and delivery take?

How can I track my order?

What is your return policy?