Shipping policy

Thank you for choosing to shop with Celeste Ricci. We are committed to providing a smooth and reliable shipping experience.

Shipping Locations We currently ship to multiple countries worldwide. Shipping availability may vary depending on your location.

Shipping Cost We offer free shipping on all orders, with no minimum purchase required.

Processing Time All orders are processed and dispatched within 2–4 business days from the date of purchase.

Estimated Delivery Time Once shipped, delivery typically takes 5–10 business days, depending on your location.

Cut-Off Time Orders placed before 02:00 PM (EST) will begin processing on the same business day. Orders placed after this time will be processed on the next business day.

Shipping Partners We work with trusted global carriers to ensure safe and reliable delivery. The specific courier may vary depending on your location.

Order Tracking Once your order has been dispatched, you will receive a confirmation email with your tracking number. Tracking information may take up to 24 hours to become active.

Item Not Received If you have not received your order within the expected timeframe, please contact us at: Email: support@celestericci.com

We will investigate the issue with our shipping partners and provide an update as soon as possible.

Undelivered Packages If a package is returned due to: incorrect address, failure to collect, or refusal of delivery — additional shipping fees may apply for re-delivery.

Lost Packages If your package is lost in transit, please contact us within 7 days of the expected delivery date. If confirmed lost, we will offer a replacement (subject to availability) or a full refund.

Delivery Delays Delays may occur due to circumstances beyond our control, including severe weather conditions, transportation disruptions, customs delays, or high seasonal demand. We will keep you informed if significant delays occur.

Change of Address If you need to update your shipping address, please contact us as soon as possible. Changes may not be possible after the order has been dispatched.

Incorrect Address If an incorrect or incomplete address is provided, the customer may be responsible for additional shipping costs.

Order Changes & Cancellations Orders can be modified or canceled within 24 hours of purchase. After this period, changes may not be possible.

Contact Information 
Celeste Ricci is owned and operated by Blvksun LLC.
Address: 30 N Gould St Ste N, Sheridan, WY 82801, United States
Phone: +1 646-572-5110
Email: support@celestericci.com
Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM EST | Saturday: 10:00 AM – 5:00 PM EST

Secure Shopping All transactions are protected using SSL encryption and processed through secure payment providers.